After numerous complaints from customers who had flights cancelled on them, the company, who were to operate flights between the capital Zagreb and 12 cities on 30 June, issued a statement on Tuesday. (pic: illustration)
HALT OF TRADING
24 June, 2014
It is with great regret that Dalmatian has made the decision to stop selling its tickets due to one of its investors leaving the company. This departure has affected our ability to provide you, the customer the proper support and services to launch Dalmatian and unfortunately, we do not expect this issue to be rectified in the short term. We have therefore made this decision now to safeguard our customer’s interests.
As such, we have notified our bank (PBZ) to issue FULL REFUNDS to all passengers who have purchased a flight ticket with Dalmatian, to be effective immediately. Our bank has processed the refunds today and customers can expect their refunds to be deposited on their credit card account with which they made their original purchase.
We, at Dalmatian, must sincerely apologise for any inconvenience this has caused you.